We are a creative studio of thinkers, designers, makers, and doers with one global reach
The Multidimensional Experience Agency
VMI is a Journey studio. Together, we have a global team of 400+ working across multiple locations, with an international portfolio of work and clients. We create experiences that resonate across cultures while remaining authentically rooted in place.
Journey is a global design and innovation agency shaping the future through multidimensional experiences (MDX) that connect people, brands, and culture. Our layered MDX approach crafts story-driven, sensory-rich engagement across physical, immersive, digital, and virtual spaces—fuelled by creative and technological innovation. Born from a legacy of pioneering studios, Journey blends strategic thinking with deep creative expertise to deliver solutions across industries. Journey’s MDX approach fuels growth and forges lasting value for audiences and partners, by creating cultural connections that resonate with impact.
Opportunities
Are you interested in joining Journey and collaborating with our teams? There are typically three ways to connect with us:
• Permanent roles in our core team
• Project or fixed-term opportunities
• Opportunities to share your details with us, where we are actively building our network in specific skills
Due to the volume of interest, we can’t guarantee we’ll respond to every application, but our Talent Team does aim to read each one.
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Project Producers & Lead Producers – Experience Design and Installation – Building our Networks About the Role
Role Details
We are looking to meet Project Producers & Lead Producers to oversee and run future contracts with our teams. We have some great long-term relationships, but as our portfolio grows we're looking to build our networks and meet new collaborators that can co-deliver our next stage of projects.
We're interested to hear from people with direct experience delivering ambitious projects in experience design, installation, audience interaction, exhibition and/or immersive contexts, and from those who work in project specific fixed term contracts and/or freelance contracts. To manage expectations we are not looking to work with Assistant Producers or early career Producers on a project basis, and we are not looking for Producers with experience of live performance, at this particular time.
You will be able to work regularly within London – we're unable to consider applications from those working remotely for this opportunity.
Key Responsibilities
The essential functions include, but are not limited to the following:
Projects, Clients & Delivery
Oversee complex projects across a wide range of experiential design techniques ensuring that good process is followed and project reporting is accurate and timely.
Ensure that you are playing a key role in the team developing their best design work and sustaining meaningful client relationships.
Provide effective communication, project management and meeting delivery and quality objectives.
Oversee all budgets within your team, focusing on delivering full scope within target margins.
Negotiate contracts and balance risk appropriately for the business.
Identify & mitigate potential risks to the business/projects.
New Business & Business Development
Own creative pitch briefs, attend pitch briefings and guide on scoping, pricing and structure where required.
Allocate appropriate team member to work on the pitch and reviews response ensuring appropriate to business objectives and project scope.
Presents the project to clients in pitches or supports others in doing so.
Production Leadership
Maintain consistency over the management of all projects and leads regular reviews ensuring client objectives are met balanced with creative requirements.
Evaluate the current status of the industry and the market to ensure delivery of relevant and useful products, messages or branding.
Anticipate the future direction of the industry using both research and own insight and brings the company into the fore of that trajectory, contributing and leading in project shareouts, industry shareouts and any internal strategy.
Other
Line manage others and contribute to wider team professional development as required
Candidate Qualifications & Skills
Required
A number of years direct experience as a Project Producer working in an interdisciplinary design context:
Producer Roles – approximately 3-7 years professional experience
Senior Producer Roles – approximately 7-12 years professional experience
Lead Producer Roles – approximately 12+ years professional experience
Proven success launching large scale campaigns or experiential projects
Experience across all aspects of the production cycle
Demonstrable experience being able to manage ever changing variables and being decisive about next steps
Experience working autonomously and proactively, with good judgment for escalation and/or seeking external oversight/decision making in your work
Very experienced managing complexity and multiple priorities at once
Demonstrable experience in constructive conflict resolution
Significant experience managing budgets, assessing financial risk, keeping budget accuracy and meeting margins
Strong experience as a creative collaborator across design disciplines
Desirable
Experience in more than one design context within Journey's portfolio such as experience design, installation, architectural & exhibition design, interaction design and/or immersive experiences
A network of partnerships to bring to the company – both strategic and/or creative
Application: Please share a CV of your experience – indicating the specific role you played in any projects cited and a cover letter outlining how your experience meets the required and desirable criteria of this listing. We will also ask you to indicate which level of seniority you'd like to be considered for as part of your application.
Location: This role is based within our London Studios. We value regular in-person collaboration because we think it leads to the best creative work however hybrid working is available around project commitments.
Contract: Contract Types & Salaries vary based on the role, with the below as a guide. Freelance rates to be discussed on a case by case basis.
Producer: £40,000-£50,000
Senior Producer: £50,000-£65,000
Lead Producer: £65,000-£95,000
Creatives & Creative Directors – all levels – Building our Networks About the Role
Role Details
We are looking to meet Creatives & Creative Directors at all levels for potential future roles within our teams. This role is a key pillar in our multidimensional design work offering concept and narrative/storytelling direction to the interdisciplinary team. We have some great long-term relationships, but as our portfolio grows we're looking to build our networks and meet new collaborators that can co-deliver our next stage of projects.
We're interested to hear from people who work in project specific contracts, freelance contracts and those interested in joining the core team permanently in the future. To manage expectations we are looking to connect with people who have previously worked as Creatives & Creative Directors on Design based projects and those who can evidence experience collaborating directly with Designers across specialisms. You will be able to work regularly within London – we're unable to consider applications from those working remotely for this opportunity.
Key Responsibilities
The essential functions include, but are not limited to the following:
Collaborate with the cross-disciplinary Design & Producing teams to transform ideas into high-quality, multidimensional experiences.
Attend client meetings, interpret briefs, build strong narratives and help shape achievable creative visions for a wide range of project contexts, including (but not limited to) creative treatments, storyboards, script writing, brief decks and style frames.
Be comfortable leading areas of projects and/or teams from conception through to execution, ensuring the creative vision meets the client brief, aligns with project objectives and sustains our internal high standards.
Work with Producers to manage timelines and project evaluation.
Create presentation materials for existing projects and new business as required.
Candidate Qualifications & Skills
Required
A number of years direct experience as a Creative and/or Creative Director working in an interdisciplinary context:
Creative Roles – approximately 3-7 years professional experience
Senior Creative Roles – approximately 7-12 years professional experience
Creative Director Roles – approximately 12+ years professional experience
A sharp eye for design excellence and detail
Ability to design in a wide range of styles and platforms
Demonstrable experience as a natural storyteller – you approach visual design through the lens of the narrative
Previous experience leading creative visions
Experience responding to client briefs and playing a key role in bringing ambitious design ideas to life
Desirable
Experience in more than one design context within Journey's portfolio such as media production, installation, architectural & exhibition design, CGI, fabrication and/or live performance
A network of partnerships to bring to the company – both strategic and/or creative
Application: Please share a CV and Portfolio of your experience – indicating the specific role you played in any projects cited and a cover letter outlining how your experience meets the required and desirable criteria of this listing. We will also ask you to indicate which level of seniority you'd like to be considered for as part of your application.
Location: This role is based within our London Studios. We value regular in-person collaboration because we think it leads to the best creative work however hybrid working is available around project commitments.
Contract: Contract Types & Salaries vary based on the role, with the below as a guide. Freelance rates to be discussed on a case by case basis.
Creative: £35,000-£44,000
Senior Creative: £48,000-£60,000
Creative Director: £65,000-£95,000
Design Manager About the Role
Role Overview
We are seeking a talented Design Manager to join our award-winning ICRAVE team in New York as we embark on an exciting portfolio of new projects this year. In this role, you will play an integral part in shaping projects from concept through completion—balancing creative direction, client engagement, and fostering team leadership.
As a key contributor to both project design and execution, you will help ensure each project is delivered with exceptional quality and thoughtful attention to detail, while also mentoring and supporting our emerging design talent. The ideal candidate is a seasoned interior or architectural designer with a strong collaborative mindset, able to inspire creativity while maintaining a clear and strategic focus.
Key Responsibilities
The essential functions include, but are not limited to the following:
Lead interior design projects from concept through completion, ensuring alignment with client goals, project scope, and budget.
Build trust and foster strong relationships with multiple clients, managing expectations and facilitating clear communication.
Provide project teams with context and direction, explaining the “why” behind design decisions and guiding them in solving client challenges.
Conduct and lead internal work sessions, management meetings, and client presentations.
Mentor, conduct performance reviews and support career development for more junior designers.
Ensure design documentation quality by reviewing and redlining outgoing deliverables to minimize risk and liability.
Coordinate with peers and project managers to maintain schedule, budget, and resource allocation.
Proactively identify design and delivery issues, developing solutions before escalation.
Source and coordinate with external vendors, consultants, and contractors as needed for project execution.
Participate in recruiting by interviewing candidates and onboarding new hires during growth periods.
Support client retention and account growth by contributing to project extensions and additional scopes of work.
Candidate Qualifications & Skills
Required:
Professional degree from an accredited interior design or architectural program
A minimum of 10 years of post-graduate experience working in an architectural or interior design studio
A proven track record leading complex design projects with key stakeholders
Outstanding presentation and communication skills
Solid leadership capabilities across a project team
Confidence in managing client communications and team workflows while still deeply engaged in creative problem-solving.
Proficiency in AutoCAD and BIM/Revit
Proficiency in Bluebeam and Adobe Creative Suite (InDesign and Photoshop)
Direct experience in the Hospitality industry is desirable.
Knowledge of 3D Studio Max and Rhino are a plus.
Location: Our Broadway Studio is a hybrid design Studio. This role is based in our New York Studio with regular in-person studio hours working with the wider team. On this occasion we can only consider applications from those fully authorized to work in the U.S.
Application: Please submit a resume and portfolio demonstrating your experience as a design manager or design leader along with a cover letter explaining how your experience meets the required criteria for this role. Due to the clear design experience required for this role, applications without portfolios cannot be considered.
Experience Design Strategist (Architectural) ABOUT THE STUDIO
ICRAVE is an award-winning powerhouse team of designers, strategists, and experts turning bold ideas into reality. With over two decades of design excellence, innovation and industry thought leadership in strategy, interiors, and experience design collaborating with both Fortune 500 brands and up-and-coming companies across a variety of sectors, our work shapes experiences across the globe, connecting cultures and breaking boundaries.
In 2002, ICRAVE became a founding studio of Journey, the global design and innovation agency shaping the future through multidimensional experiences (MDX) that connect people, brands, and culture. Journey’s layered MDX approach crafts story-driven, sensory-rich engagement across physical, immersive, digital, and virtual spaces—fueled by creative and technological innovation.
ROLE SUMMARY
The Experience Design Strategist will collaborate closely with studio leadership, architectural and interior designers, graphic designers and SME’s to co-author materials focused on exploring and identifying novel opportunities for our clients, their business, and their customers across a variety of project types. The design strategist conducts research, participates in client workshops and discovery sessions, develops strategic narratives, proposes design direction, and writes for brands, organisations, or customer-facing outlets.
This specific role is geared towards a strategist with professional experience in interior or architectural design.
KEY RESPONSIBILITIES
The essential functions include, but are not limited to the following:
Work closely with design team and external clients to understand their needs and translate them into design solutions.
Present and communicate design concepts effectively to clients.
Conduct research to gather insights and inspiration for design projects.
Provide feedback on details in every aspect of design to ensure optimal user experience.
Work with the design team to continuously refine and improve design elements to create memorable experiences.
Stay updated on market trends, consumer behavior, and emerging technologies relevant to experience design.
CANDIDATE QUALIFICATIONS
At our firm and across Journey, we value individuals who embrace systems thinking, recognising the interconnectedness of design elements and the broader context in which they operate. If you are passionate about pushing the boundaries of design, empowering others, and delivering exceptional results, we invite you to join our dynamic team and make your mark on the world of interior design. To thrive in this role, you are an experienced design strategist who has been working in the interior design / architectural industry to help inform interior designers on design from the lens of the experience. You will work independently and with multi-disciplinary teams across Journey and present and work directly with clients. You have strong conceptual skills and use market research and data to inform your design strategy. You will also have:
B.Arch or B.A. Interior Design
3+ years of post-graduate experience in a similar role
Stellar presentation and copywriting skills
Strong documentation skills using Google Slides, Adobe InDesign, and MS PowerPoint
Experience with 3D modelling software and spatial design knowledge
Experience with collaborative work platforms like Miro or Mural
Experience working independently and with multi-disciplinary teams
Experience self-managing deadlines and tasks.
Experience working with established brands in retail, hospitality, entertainment, education, or healthcare industries is a plus.
Location: This opportunity is located at our Broadway Studio in New York. On this occasion, we can only consider applications from those fully authorised to work in the U.S.This position involves a hybrid work arrangement, incorporating both a 2-day remote and a 3-day in-person commitment in our New York studio.
Salary Range: $90,000 – $115,000
Contract: Full time employee
Application: Qualified candidates should submit their resume and portfolio with their application. Applications without portfolios will not be considered. You may also additionally submit a cover letter if you wish.
Intermediate Architectural Designer About the Role
As an Intermediate Architectural Designer, you bring creativity, refined judgment, discipline, and genuine passion to every stage of the design process, from initial concept through full project development. You partner closely with clients to thoughtfully shape and deliver architectural interior projects that are both highly functional and beautifully detailed. Drawing on your hospitality design experience, you contribute fresh ideas while collaborating with your team to guide each project seamlessly through every design phase.
About the Studio
ICRAVE is an award-winning powerhouse team of designers, strategists, and experts turning bold ideas into reality. With over two decades of design excellence, innovation and industry thought leadership in strategy, interiors, and experience design collaborating with both Fortune 500 brands and up-and-coming companies across a variety of sectors, our work shapes experiences across the globe, connecting cultures and breaking boundaries.
In 2002, ICRAVE became a founding studio of Journey, the global design and innovation agency shaping the future through multidimensional experiences (MDX) that connect people, brands, and culture. Journey’s layered MDX approach crafts story-driven, sensory-rich engagement across physical, immersive, digital, and virtual spaces—fueled by creative and technological innovation.
Key Responsibilities:
Responsibilities include, but are not limited to the following:
Participating in client meetings and crafting elaborate client presentations in InDesign, Google Slides and Power Point.
Creating, producing and managing detailed design drawings using Revit. AutoCAD knowledge is a plus.
Communicating and cross collaborating with other team members to drive conceptual thinking on your projects.
Producing detailed 3D models, sketches and boards to support your ideas.
Selecting and specifying architectural finishes.
Designing, detailing and specifying custom FF&E.
Coordinating with vendors and other project consultants to ensure project timelines and budgets are met.
Candidate Qualifications & Skills:
Minimum B.Arch or B.S in Architecture or related field from an accredited school
Minimum 4 years of post-graduate design experience in an architectural and/or interior design studio.
Experience in design work within the hospitality industry is a plus
Strong Revit, Enscap skills. AutoCAD skills are a plus.
Posess the ability to model in 3DS Max, Rhino or Revit.
Proficient in Adobe Creative Suite.
Excellent communication skills.
Ability to work collaboratively with designers across the firm.
NCIDQ certification or AIA licensure are a plus.
Location: This opportunity is located at our Broadway Studio in New York. On this occasion, we can only consider applications from those fully authorised to work in the U.S. This position involves a hybrid work arrangement, incorporating both a 2-day remote and a 3-day in-person commitment in our New York studio.
Contract: Full time, permanent
Application: Please submit a resume & portfolio demonstrating your experience along with a bespoke cover letter explaining how your experience meets the required and desirable criteria of this role. Due to the clear design experience required for this role, we are unable to consider applications without portfolios.
Compensation: The base salary range for this position is between $75,000 – $90,000 plus benefits. We will consider relevant experience and qualifications in determining compensation.
Intermediate Designer – Architectural & Interior Design About the Role
Role Overview
We are looking to collaborate with a new Intermediate Designer with an architectural and/or interior design training and background to bring creativity, impeccable taste, rigor and passion to our design projects from conceptual development. This is a role in our London studio working in our multidisciplinary design team and collaborating regularly with our interiors team/s in New York. You will partner with clients to conceptualise, design, manage and execute functional, and fabulous architectural interior design plans. Every day, you will apply your hospitality design experience to new design contexts, bringing new ideas to life by collaborating with your team and developing projects through all design phases.
Key Responsibilities
The essential functions include, but are not limited to the following:
Participating in client meetings and craft elaborate client presentations in InDesign
Creating, producing and managing detailed design drawings using Revit or AutoCad
Communication and cross collaboration to drive conceptual thinking on your projects
Producing 3D models, sketches and boards to support your ideas
Selecting, specifying and designing FF&E as well as architectural finishes
Candidate Qualifications & Skills
Required
Minimum of 3-5 year experience as a professional designer in a creative space
Demonstrable experience in interior design and openness to transferring this experience to new design contexts
Fluent in AutoCad 2020 and working knowledge of Revit
Proficient in Adobe Creative Suite
Experience with AI Illustration platforms such as Nano Banana & Krea
Possess the ability to model in 3D Max, Rhino, Sketchup or Revit
Desirable
Experience in strategy within ambitious design projects
Experience with narrative driven projects
Experience working with interdisciplinary design teams such as digital media, technical design and theatrical design
Contract: This is a permanent contract in our London team.
Location: This role is based within our London Studios. We value regular in-person collaboration because we think it leads to the best creative work however hybrid working is available around project commitments.Application: Please submit a CV and portfolio demonstrating your experience as an architectural and/or interior designer along with a cover letter explaining how your experience meets the required and desirable criteria of this role. Please include specific references to the role you played within any larger projects or team work cited in your portfolio. Due to the clear design experience required for this role applications without portfolios cannot be considered.
Deadline: Friday 21st August 10am.
Interviews: Introductory calls and interviews are anticipated from 24th August. We aim to run two rounds of interview for this role with various members of our project teams, time to visit the studio and opportunity to meet more people in person.
If you have any questions about accessibility in applying for this position please highlight this in your cover letter and a member of our Talent Team will reach out for a dedicated conversation.
Journey Open Call Journey Open Call
As our portfolio of multidimensional experience design projects continues to grow globally, we're always looking to build our network, connect, and collaborate with new collaborators across our studios. Both those working freelance and looking for employment contracts.If you're interested in multidimensional design & storytelling, we'd love to hear from you.
Particularly those who work within the following disciplines:
Creatives
Art Directors
3D Artists
UX/UI Designers
Filmmakers/Directors
Producers
Experience Design Strategists
Copywriters
Creative Technologists
Technical Designers
Spatial Designers
Interior Designers
Lighting Designers
Architects
Immersive Designers and Storytellers
How to connect:
Fill out the following application, and be sure to indicate the types of roles you're interested in and if you're open to freelance, permanent, or both.
What happens next?
Our Talent Team will include your details in our ever-growing network. Although we aim to respond to each person, regrettably we can't always do this due to the volume we receive. Our Talent team will be in touch to begin a conversations if a project opportunity or role arises.
Procurement Executive Key Responsibilities
Manage end-to-end procurement for construction, fabrication and installation projects.
Source and evaluate suppliers, manufacturers, subcontractors and specialist trades.
Procure timber, steel, metalwork, GRP/FRP, composites, finishes, hardware, MEP components, fixtures and specialist materials.
Obtain, analyse and negotiate competitive quotations, commercial terms and lead times.
Review technical specifications, drawings, BOQs, scopes of work and material schedules to ensure procurement accuracy.
Raise and manage POs, monitor order status and coordinate deliveries against project programmes.
Support subcontractor selection, commercial evaluation and supplier due diligence.
Identify cost-saving, alternative-material and value-engineering opportunities without compromising quality or programme.
Track procurement spend against project budgets and highlight commercial risks or variances.
Manage supplier performance, resolving issues relating to quality, specification, availability and delivery.
Maintain procurement schedules, supplier records, quotation comparisons and purchasing documentation.
Work across multiple projects and manage time-critical procurement requirements in a fast-paced production environment.
Technical Skills & Experience
Proven procurement experience within construction, specialist fabrication, manufacturing, interiors, events or project-based environments.
Strong knowledge of construction materials, manufacturing processes and specialist subcontracting.
Ability to interpret technical drawings, specifications, BOQs and scopes of work.
Strong commercial negotiation and supplier management capability.
Experience with procurement systems, ERP/P2P platforms and advanced Microsoft Excel.
Understanding of project cost control, lead-time management and procurement scheduling.
CIPS, construction/procurement qualification or equivalent practical experience desirable.
Key Competencies
Technical Procurement, Construction Materials, Supplier Management, Commercial Negotiation, Cost Control, Value Engineering, Subcontractor Procurement, BOQ & Specification Analysis, Project Procurement, Lead-Time Management, Risk Management, ERP/P2P Systems.
Location: Birmingham, United Kingdom
Employment Type: Full-Time – FTC : 1 Year
Production Manager Key Responsibilities
Lead and manage daily workshop operations across fabrication, welding, carpentry, paint, assembly, and finishing.
Develop and monitor production schedules, resource allocation, and manufacturing priorities to meet project milestones.
Collaborate with Design, Engineering, Procurement, Project Management, and Installation teams to ensure seamless project execution.
Drive continuous improvement initiatives using Lean Manufacturing and process optimisation techniques to improve productivity, quality, and cost efficiency.
Ensure compliance with Health & Safety legislation, quality standards, and company procedures.
Monitor production KPIs, labour utilisation, material consumption, and manufacturing performance, implementing corrective actions where required.
Manage workshop resources, equipment, subcontractors, and inventory to maximise operational efficiency.
Lead, mentor, and develop production teams, fostering a culture of accountability, collaboration, and continuous improvement.
Identify manufacturing risks, resolve production issues proactively, and support value engineering throughout the production lifecycle.
Skills & Qualifications
Proven experience in a Production Manager or Manufacturing Manager role within fabrication, engineering, manufacturing, or bespoke production.
Strong technical knowledge of fabrication, welding, machining, assembly, and manufacturing processes.
Demonstrated experience in production planning, capacity management, workflow optimisation, and resource scheduling.
Sound understanding of Lean Manufacturing, 5S, Root Cause Analysis, and Continuous Improvement methodologies.
Ability to interpret engineering drawings, manufacturing specifications, and technical documentation.
Strong leadership, organisational, analytical, and problem-solving skills.
Excellent communication and stakeholder management abilities.
Proficiency in Microsoft Office and ERP/MRP or production planning systems.
Degree, HNC/HND, NVQ, or equivalent qualification in Engineering, Manufacturing, or Production Management is desirable.
IOSH or NEBOSH certification is advantageous.
Contract Type: Full-time Permanent contract
Location : Birmingham
Ideal start date: 15 September 2026 (flexibility available for the right candidate)
Group Finance Manager About the Role
We are seeking a highly skilled Group Finance Manager to join and support our expanding Finance function. Reporting directly to the Financial Controller, you will take full ownership of the management accounts process, deliver accurate and insightful financial reporting, and provide critical support to our leadership teams.
This is a senior, hands-on position ideally suited to a proactive professional with strong analytical capabilities and exceptional organizational skills. You should thrive in dynamic, fast-paced, project-based environments. The role is offered as hybrid working.
Key Responsibilities
Close Process Coordination: Act as the central point of coordination during the month-end close; perform bespoke reviews and analyses to maintain accuracy across all group entities.
Tax & Compliance: Manage corporate tax provisions, stay abreast of legislative changes, and coordinate with HMRC and external advisors to protect financial reporting integrity.
Intercompany Accounting: Ensure accurate intercompany accounting by maintaining clean records and resolving reconciliation differences across all group entities monthly.
Payroll Oversight: Review payroll reports and journals for accuracy; serve as the primary liaison for outsourced payroll and HR to resolve discrepancies.
Intangible Assets: Oversee intangible asset accounting, including the review of additions, disposals, and amortization, ensuring all capitalized costs are properly justified.
Financial Reporting: Prepare insightful variance analyses and produce clear monthly performance commentary for leadership, highlighting key drivers, risks, and opportunities.
Systems Optimization: Support the implementation and optimization of NetSuite and other financial tools to ensure systems align with group reporting needs.
Audit Management: Facilitate a timely and well-controlled audit cycle by providing accurate schedules and analytical support to external and tax auditors.
Ad Hoc Projects: Support group-wide initiatives and finance projects with high-level analytical input and hands-on execution.
Minimum Qualifications
Required
Professional Qualification: ACA, ACCA, CIMA, or equivalent.
Experience: 5+ years of relevant post-qualification experience.
Technical Knowledge: Strong understanding of IFRS and UK GAAP.
Industry Experience: Proven experience within a project-based business (Essential).
Analytical Skills: Advanced proficiency in Excel and Google Sheets with strong analytical capability.
Environment: Comfortable working in fast-paced, dynamic, and evolving environments.
Soft Skills: A proactive self-starter who is highly organized and enjoys collaborative teamwork.
Software: Proficiency with Microsoft Office and Google Suite.
Desirable
Experience with US GAAP.
ERP Implementation: Experience implementing or optimizing ERP systems (specifically NetSuite).
Creative Industries: Experience in VFX, Film, TV, gaming, animation, or other creative/project-led sectors.
Contract: Permanent, Full Time
Location: London, Hybrid working
Quality Assurance (QA) / Quality Control (QC) Engineer
The QA/QC Engineer plays a key role in ensuring the quality, compliance, and integrity of themed entertainment and construction projects. You'll oversee quality assurance and quality control activities throughout the project lifecycle, ensuring that materials, workmanship, and processes meet company standards, client requirements, and relevant industry regulations.
Working closely with Project Managers, Technical Engineers, Site Teams, Contractors, and Consultants, you'll support the delivery of high-quality projects by implementing effective quality management systems, conducting inspections and audits, and driving continuous improvement across project delivery.
Key Responsibilities
The essential functions include, but are not limited to, the following:
Quality Assurance & Quality Control
Develop, implement, and maintain QA/QC procedures and inspection processes across projects.
Ensure all work complies with project specifications, quality standards, and regulatory requirements.
Manage project QA/QC documentation, including inspection requests, certificates, calibration records, test results, and non-conformance reports.
Monitor quality performance and recommend corrective and preventative actions where required.
Inspections & Compliance
Plan and oversee inspection and testing activities throughout project delivery.
Review the quality of materials and workmanship to ensure compliance with project specifications.
Coordinate inspections with Consultants, Site Teams, and Technical Engineers.
Support compliance with company quality manuals, industry standards, and health and safety requirements.
Project Support
Develop method statements, inspection and test plans (ITPs), risk assessments, and quality checklists.
Liaise with Technical Engineers regarding material submittals and project documentation.
Work collaboratively with Project Managers, Contractors, and Suppliers to maintain quality standards across all project phases.
Auditing & Continuous Improvement
Conduct internal quality audits and monitor compliance with established quality management systems.
Analyse quality performance data and identify opportunities for process improvement.
Promote best practice in quality assurance throughout the organisation.
Support the implementation and continuous improvement of integrated management systems where applicable.
Documentation & Reporting
Maintain accurate project quality records and documentation.
Prepare quality reports and communicate findings to project stakeholders.
Ensure all quality documentation is complete, accurate, and maintained throughout the project lifecycle.
Candidate Qualifications & Skills
Required
Bachelor's degree in civil engineering, Construction Management, or a related engineering discipline.
Experience in a QA/QC or quality engineering role within the construction or engineering industry.
Good understanding of quality assurance principles, inspection processes, and quality management systems.
Experience preparing QA/QC documentation, inspection records, and quality reports.
Strong attention to detail and excellent organisational skills.
Ability to communicate effectively with multidisciplinary teams, contractors, and clients.
Proficiency in Microsoft Office.
Desirable
Experience within the themed entertainment, visitor attractions, or experiential construction industry.
ISO Quality Management Systems training or certification.
Experience carrying out quality audits and inspections.
Knowledge of Integrated Management Systems (IMS).
Experience preparing Inspection & Test Plans (ITPs), method statements, and risk assessments.
Contract: Permanent, Full Time
Technical Writer – Freelance ROLE SUMMARYWe are looking for a specialized Technical Writer to enhance our digital ecosystem documentation in a part-time freelance capacity. The ideal candidate will connect complex asset pipelines with user experience, translating intricate processes—such as 3D rendering pipelines, metadata schemas, API integrations, and secure portal access—into clear, actionable documentation for developers, creative teams, and external stakeholders.
KEY RESPONSIBILITIESThe essential functions include, but are not limited to:• Produce functional specifications from discovery and implementation artifacts.• Create and maintain developer documentation, including REST APIs and integration guides.• Write user-focused documentation, tutorials, FAQs, and knowledge base content.• Document complex workflows related to 3D digital asset ingestion, version control, metadata tagging, taxonomy, and rendering pipelines (e.g., USD, glTF, OBJ formats).• Create clear administrative and end-user documentation detailing portal configuration, single sign-on (SSO), role-based access control (RBAC), and asset sharing protocols.• Collaborate with developers, product managers, designers, QA engineers, 3D technical artists, and business stakeholders to gather and validate information.• Maintain documentation using Markdown (e.g., within Obsidian) following documentation-as-code practices.• Create diagrams, workflow maps, wireframe annotations, and process documentation.• Establish documentation standards, templates, and review processes as needed.
CANDIDATE SPECIFICATIONS• 3+ years of technical writing experience in Digital Asset Management (DAM) systems, complex web applications, or SaaS platforms.• Strong understanding of 3D digital asset lifecycles, file formats (glTF, USD, FBX, OBJ), metadata management, and creative workflows (e.g., Maya, Blender, Unreal Engine, CAD).• Experience documenting digital portals, user onboarding, permission tiers (RBAC), and SSO.• Proficiency with modern Docs-as-Code workflows (Markdown, Git/GitHub) or headless CMS platforms (ReadMe, GitBook, Confluence).• Strong understanding of REST APIs, JSON, authentication, and web technologies.• Excellent written communication skills, with the ability to tailor content for both technical and non-technical audiences.• Ability to independently interview stakeholders and synthesize information from multiple sources.• Bachelor's degree in English, Computer Science, Visual Effects & 3D Animation, Information Architecture, or equivalent practical experience.
Desirable• Familiarity with Obsidian and static site generators such as MkDocs.• Knowledge of Mermaid or similar diagramming tools.• Experience with documentation automation, CI/CD, and AI-assisted authoring.• Understanding of accessibility, UX writing, and content strategy.• Knowledge of game production or the Unreal Engine pipeline.
If none of these roles feel right for you at the moment, submit your details to the open call for future roles and freelance opportunities.
Journey aims to maintain an environment that is equitable, comfortable, safe and productive where people across all identities, characteristics and lived experiences feel they belong and are included in our project environments and studio workplace.
We ask our teams are professional, respectful, courteous, and mindful of others, our differences, our intersectionality and that everyone accommodates the access needs a person outlines in order to do their role well. Intersectionality in this context being the combination of characteristics that makes up each of our unique identities.
We welcome individual access riders from employees and freelancers at any time.
Flexible PTO
The Company doesn’t limit the amount of PTO employees can take. In other places it is called Unlimited PTO.
Industry Research, Skills and Wellness Fund
We’re invested in our employees’ professional growth. We want to equip our employees with the tools to learn in-demand, innovative skills to offer our clients next-generation subject matter expertise.
Bonus Opportunities
We offer employees the opportunity to earn additional money through various bonus programs through activities that help contribute to our success like Employee Referral Bonus and Project Referral Bonus.
Charitable Match Program
Journey wants to support employees making an impact with causes that are important to them. Because of this Journey offers a financial charitable match for employees who have made contributions to organizations they support financially.
Employee Resource Groups
Employee Resource Groups are voluntary, employee-led groups whose aim is to foster a diverse, inclusive workplace. Employee resource groups (ERGs) create a safe space for employees to network and brainstorm ways to make their organizations more inclusive.
