We are a creative studio of thinkers, designers, makers, and doers with one global reach
The Multidimensional Experience Agency
VMI is a Journey studio. Together, we have a global team of 400+ working across multiple locations, with an international portfolio of work and clients. We create experiences that resonate across cultures while remaining authentically rooted in place.
Journey is a global design and innovation agency shaping the future through multidimensional experiences (MDX) that connect people, brands, and culture. Our layered MDX approach crafts story-driven, sensory-rich engagement across physical, immersive, digital, and virtual spaces—fuelled by creative and technological innovation. Born from a legacy of pioneering studios, Journey blends strategic thinking with deep creative expertise to deliver solutions across industries. Journey’s MDX approach fuels growth and forges lasting value for audiences and partners, by creating cultural connections that resonate with impact.
Opportunities
Are you interested in joining Journey and collaborating with our teams? There are typically three ways to connect with us:
• Permanent roles in our core team
• Project or fixed-term opportunities
• Opportunities to share your details with us, where we are actively building our network in specific skills
Due to the volume of interest, we can’t guarantee we’ll respond to every application, but our Talent Team does aim to read each one.
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Assistant Producer – Architectural & Exhibition Design About the Role
We're looking for an Assistant Producer: Architectural & Exhibition Design to join our project teams and provide fundamental support across a range of tasks and responsibilities that enables the teams’ work to be more effective and leads to our ambitious design projects to be realised.
This role will suit someone with previous professional experience in an architectural, built environment and/or exhibition creative context as a Co-ordinator, Runner, Administrator, Assistant Producer or Project Manager who is interested in supporting full teams with a high level of detail and reliability. To manage expectations, this is not an entry level position.
This particular Assistant Producer opportunity will work across the Architectural & Exhibition area of Journey's design portfolio, and while we're open to applications from people without direct experience in these fields, we would like to have a clear understanding how your experience will transfer as part of your cover letter.
Key Responsibilities
The essential functions include, but are not limited to the following:
Producing
Scheduling project meetings, supporting the Producers with diary management and taking minutes when required.
Travel and accommodation booking for all team travel.
Processing of relevant visas for project teams in all territories.
Creating and distributing schedules and itineraries as required including tour and travel packs.
Assisting Producers on projects as required including attending on-site during tech periods as necessary.
Updating various databases with clear and correct data, for company wide use and business critical decision making.
Putting together the essential information for the creation of tenders and pitches.
Availability checking & requesting contract information for technical and production freelancers for required roles on projects (e.g. programmers, lighting designers, sound designers etc.).
Assistance in third party licensing.
Assisting with the organisation of shoots for both content creation and behind the scenes filming as required.
Project related research for the project team as required.
Working with the Producers to ensure sustainability and the reduction of Journey's carbon footprint is a priority on projects.
Working with the Producers to ensure considerations for our designs to be accessed by the widest possible audiences is a priority on projects.
Communications
Working with the Marketing & Communications department to upload new project pages to the company website and social media.
Assisting the Producers with final project documentation for both external and internal use.
General
Deputising for the Producers and Project Managers as required.
Provide basic catering for meetings as required.
Any further general or administrative tasks reasonably requested.
Acting as one of the company’s health & safety and Fire Warden representatives as required.
Candidate Qualifications & Skills:
Required
Approximately 1 year experience as an administrator, runner, coordinator, project manager or producer
Ability to interact with a wide range of people and excellent interpersonal skills
Experience working in a fast-based environment and ability to work under pressure and to tight deadlines
An aptitude and/or understanding of creative processes and projects, and specialist craft
An interest in working to the highest possible standards
Knowledge of or interest in producing in different industries and geographical territories
Experience in budgeting and effective budget management
An interest in and willingness to travel globally
A willingness to work during the hours of our industries for example on weekends and evenings as required (Journey operates a Time Off in Lieu policy)
A commitment to championing representation and inclusion at every level
Desirable
Experience in sales of projects and negotiating with a range of clients
Language skills
An existing network of relationships with commissioning organisations and potential clients
Contract: This is a permanent contract in our London team.
Location: This role is based within our London Studios. We value regular in-person collaboration because we think it leads to the best creative work however hybrid working is available around project commitments.Application: Please submit a CV demonstrating your experience along with a bespoke cover letter explaining how your experience meets the required and desirable criteria of this role. We anticipate a large volume of applications for this role and so unfortunately won't be able to consider applications without a bespoke cover letter directly referencing the criteria for this position.
Deadline: Monday 17th August 10am.
Interviews: Introductory calls and interviews are anticipated from 18th August. We aim to run two rounds of interview for this role with various members of our project teams, time to visit the studio and opportunity to meet more people in person.
If you have any questions about accessibility in applying for this position please highlight this in your cover letter and a member of our Talent Team will reach out for a dedicated conversation.
Project Producers & Lead Producers – Experience Design and Installation – Building our Networks About the Role
Role Details
We are looking to meet Project Producers & Lead Producers to oversee and run future contracts with our teams. We have some great long-term relationships, but as our portfolio grows we're looking to build our networks and meet new collaborators that can co-deliver our next stage of projects.
We're interested to hear from people with direct experience delivering ambitious projects in experience design, installation, audience interaction, exhibition and/or immersive contexts, and from those who work in project specific fixed term contracts and/or freelance contracts. To manage expectations we are not looking to work with Assistant Producers or early career Producers on a project basis, and we are not looking for Producers with experience of live performance, at this particular time.
You will be able to work regularly within London – we're unable to consider applications from those working remotely for this opportunity.
Key Responsibilities
The essential functions include, but are not limited to the following:
Projects, Clients & Delivery
Oversee complex projects across a wide range of experiential design techniques ensuring that good process is followed and project reporting is accurate and timely.
Ensure that you are playing a key role in the team developing their best design work and sustaining meaningful client relationships.
Provide effective communication, project management and meeting delivery and quality objectives.
Oversee all budgets within your team, focusing on delivering full scope within target margins.
Negotiate contracts and balance risk appropriately for the business.
Identify & mitigate potential risks to the business/projects.
New Business & Business Development
Own creative pitch briefs, attend pitch briefings and guide on scoping, pricing and structure where required.
Allocate appropriate team member to work on the pitch and reviews response ensuring appropriate to business objectives and project scope.
Presents the project to clients in pitches or supports others in doing so.
Production Leadership
Maintain consistency over the management of all projects and leads regular reviews ensuring client objectives are met balanced with creative requirements.
Evaluate the current status of the industry and the market to ensure delivery of relevant and useful products, messages or branding.
Anticipate the future direction of the industry using both research and own insight and brings the company into the fore of that trajectory, contributing and leading in project shareouts, industry shareouts and any internal strategy.
Other
Line manage others and contribute to wider team professional development as required
Candidate Qualifications & Skills
Required
A number of years direct experience as a Project Producer working in an interdisciplinary design context:
Producer Roles – approximately 3-7 years professional experience
Senior Producer Roles – approximately 7-12 years professional experience
Lead Producer Roles – approximately 12+ years professional experience
Proven success launching large scale campaigns or experiential projects
Experience across all aspects of the production cycle
Demonstrable experience being able to manage ever changing variables and being decisive about next steps
Experience working autonomously and proactively, with good judgment for escalation and/or seeking external oversight/decision making in your work
Very experienced managing complexity and multiple priorities at once
Demonstrable experience in constructive conflict resolution
Significant experience managing budgets, assessing financial risk, keeping budget accuracy and meeting margins
Strong experience as a creative collaborator across design disciplines
Desirable
Experience in more than one design context within Journey's portfolio such as experience design, installation, architectural & exhibition design, interaction design and/or immersive experiences
A network of partnerships to bring to the company – both strategic and/or creative
Application: Please share a CV of your experience – indicating the specific role you played in any projects cited and a cover letter outlining how your experience meets the required and desirable criteria of this listing. We will also ask you to indicate which level of seniority you'd like to be considered for as part of your application.
Location: This role is based within our London Studios. We value regular in-person collaboration because we think it leads to the best creative work however hybrid working is available around project commitments.
Contract: Contract Types & Salaries vary based on the role, with the below as a guide. Freelance rates to be discussed on a case by case basis.
Producer: £40,000-£50,000
Senior Producer: £50,000-£65,000
Lead Producer: £65,000-£95,000
Senior Project Manager
Key Responsibilities
Lead and manage end-to-end delivery of projects from pre-construction through to completion
Develop and maintain detailed project programmes, budgets, and reporting structures
Coordinate designers, technical teams, contractors, subcontractors, and suppliers
Oversee site activities, installations, quality control, and project progress
Manage procurement processes and contractor appointments
Monitor project risks and implement effective mitigation strategies
Ensure compliance with health & safety requirements and CDM regulations
Act as the primary client liaison and manage stakeholder communication
Lead site visits, progress meetings, project reviews, and reporting
Drive projects through to practical completion, commissioning, and final handover
Required Experience & Skills
Proven experience as a Senior Project Manager delivering complex construction, fit-out, or installation projects
Strong knowledge of construction processes, site management, and project delivery
Excellent contractor, supplier, and stakeholder management skills
Strong commercial awareness and negotiation ability
Ability to work effectively in fast-paced and dynamic environments
Strong organisational skills with the ability to manage multiple priorities
Willingness to travel and be site-based as required
Desirable
Experience working on hospitality, leisure, commercial, retail, or high-end fit-out projects
Relevant project management qualification (PRINCE2, PMP, or equivalent)
Contract Type: Full-time FTC contract
Location : Birmingham
Ideal start date: 15 August 2026 (flexibility available for the right candidate)
Construction Commercial Manager The Commercial Manager plays a key role in driving the commercial success of themed entertainment, creative design, and experiential projects. You'll lead the commercial aspects of projects from opportunity through delivery, ensuring strong client relationships, effective contract management, financial performance, and commercial governance.
Working closely with the Managing director, Project Managers, Creative teams, Finance, and Operations, you'll help identify new business opportunities, manage commercial risk, negotiate contracts, and support the successful delivery of innovative projects. This is a highly collaborative role requiring strong commercial judgement, relationship management skills, and a proactive approach to continuous improvement.
Key Responsibilities
The essential functions include, but are not limited to, the following:
Business Development
Identify and pursue new business opportunities that support company growth.
Build and maintain strong relationships with prospective and existing clients.
Contribute to strategies that expand Journey's client portfolio and market presence.
Commercial & Contract Management
Lead commercial negotiations with clients, suppliers, and subcontractors.
Review, negotiate, and manage commercial contracts and agreements.
Ensure contractual obligations are clearly understood and effectively managed throughout project delivery.
Financial Management
Oversee project budgets, forecasting, profitability, and financial performance.
Monitor project costs and revenue, identifying opportunities to improve commercial outcomes.
Provide commercial reporting and insights to support informed decision-making.
Project Delivery & Risk Management
Partner with Project Managers and creative teams to support successful project delivery.
Identify commercial risks and develop mitigation strategies.
Support effective change control, resource planning, and project governance.
Promote compliance with health and safety requirements and company policies.
Client Relationship Management
Act as a key commercial contact for clients throughout project delivery.
Build trusted relationships by understanding client objectives and delivering excellent service.
Resolve commercial issues professionally while maintaining positive client partnerships.
Leadership & Collaboration
Provide leadership, guidance, and mentoring to members of the commercial team where appropriate.
Work collaboratively across departments to support business objectives.
Foster a culture of continuous improvement, knowledge sharing, and commercial excellence.
Strategy & Continuous Improvement
Contribute to business planning and strategic initiatives.
Analyse market trends and identify opportunities to improve commercial performance.
Support the development of efficient commercial processes and best practices.
Candidate Qualifications & Skills
Required
Experience in a commercial management, contracts, or business development role within a project-based environment.
Strong commercial acumen with experience negotiating and managing contracts.
Understanding of project budgeting, forecasting, and financial reporting.
Excellent communication, negotiation, and stakeholder management skills.
Strong organisational skills with the ability to manage multiple priorities.
Analytical mindset with strong problem-solving abilities.
Proficiency in Microsoft Office, particularly Excel.
Desirable
Experience within themed entertainment, creative design, construction, experiential, or related industries.
Bachelor's degree in Business, Finance, Project Management, Marketing, or a related discipline.
Professional project management qualification such as PRINCE2 or PMP.
Experience leading commercial teams or mentoring colleagues.
Knowledge of commercial risk management and contract administration.
Unreal Artist About the Role:
Role Overview
A Real-Time Unreal Artist for the Built Environment (Architecture, Engineering, and Construction – AEC) is a specialized role that bridges the gap between traditional architectural design and high-end game engine technology.
Unlike a traditional "arch-viz" artist who produces static renders, a Real-Time Artist builds interactive, live-navigable worlds that allow stakeholders to walk through a building before a single brick is laid.
Specific Studio
Squint/Opera, a Journey studio, specialises in immersive, interactive experiences and visually compelling content that bridge the digital and physical for architecture, urban planning, and cultural projects.
We're the innovators behind the Empire State Building Observatory's digital reinvention, creating over 40 unique exhibits that transform 10,000 square feet into an interactive journey through history and architecture. At Battersea Power Station, we designed Lift 109, an immersive ascent experience that melds cutting-edge animations, interactive elements, and spatial soundscapes to breathe new life into London's iconic landmark.
For Qiddiya City, we pushed the boundaries of virtual production, crafting a revolutionary campaign that ignited global excitement for Saudi Arabia's visionary sports and entertainment mega-development. And in 2025 we redefined the way a nation tells its story through the Kingdom of Saudi Pavilion at World Expo 2025, where history, culture, and innovation converge with cutting edge storytelling and technology.
Key Responsibilities
The essential functions include, but are not limited to:
Work within a team of artists, producers, and leads, finding ways to improve the process, align on requirements, and have a solutions-based approach to problem-solving and production.
Build out "built environment" contexts, including people, vehicles, urban surroundings, urban activation (coffee shops, stores, etc), sound layout, and realistic vegetation.
Create real-time assets that are optimised for real-time experiences.
Import and clean up complex geometry from Revit, Rhino, or 3ds Max using pipeline tools and workflows.
Optimization: Implement LODs (Level of Detail), nanite geometry, and texture atlasing to ensure smooth frame rates (60+ FPS) on target hardware (PC, VR, or Pixel Streaming).
Lighting: Master Lumen (real-time global illumination) and ray-tracing to simulate accurate sun studies and interior artificial lighting.
Create high-quality, physically based rendering (PBR) materials that accurately represent glass, concrete, wood, and metal.
Candidate Skills & Qualifications:
Technical Skills
Unreal Engine 5 (Optimisation, Lumen, Nanite, PCG).
Modeling/DCC: Proficiency in 3ds Max, Blender, Houdini or Maya.
BIM/CAD Knowledge: Familiarity with Revit, Rhino, or SketchUp workflows.
Adobe Substance 3D Painter/Designer and Quixel Mixer.
Professional Experience
3+ years of relevant experience with real-time 3D environments.
3–5+ years in architectural visualization or game environment art.
A strong understanding of architectural scale, construction details, and "FF&E" (Furniture, Fixtures, and Equipment).
A "Real-Time Reel" showing interactive walkthroughs (not just static renders) is essential.
Strong creative background
Strong communication skills, keeping in touch with colleagues across multiple sites
Able to confidently communicate creative needs to technical personnel and vice versa
Passionate about real-time 3D, AR, VR, Games, Virtual Production
Ability to understand conflicting viewpoints and resolve issues
Approachable, flexible, adapts well to changing priorities
Perseverance when faced with difficulties
Contract: Full time, Fixed Term contract
Location: Cape Town
Creatives & Creative Directors – all levels – Building our Networks About the Role
Role Details
We are looking to meet Creatives & Creative Directors at all levels for potential future roles within our teams. This role is a key pillar in our multidimensional design work offering concept and narrative/storytelling direction to the interdisciplinary team. We have some great long-term relationships, but as our portfolio grows we're looking to build our networks and meet new collaborators that can co-deliver our next stage of projects.
We're interested to hear from people who work in project specific contracts, freelance contracts and those interested in joining the core team permanently in the future. To manage expectations we are looking to connect with people who have previously worked as Creatives & Creative Directors on Design based projects and those who can evidence experience collaborating directly with Designers across specialisms. You will be able to work regularly within London – we're unable to consider applications from those working remotely for this opportunity.
Key Responsibilities
The essential functions include, but are not limited to the following:
Collaborate with the cross-disciplinary Design & Producing teams to transform ideas into high-quality, multidimensional experiences.
Attend client meetings, interpret briefs, build strong narratives and help shape achievable creative visions for a wide range of project contexts, including (but not limited to) creative treatments, storyboards, script writing, brief decks and style frames.
Be comfortable leading areas of projects and/or teams from conception through to execution, ensuring the creative vision meets the client brief, aligns with project objectives and sustains our internal high standards.
Work with Producers to manage timelines and project evaluation.
Create presentation materials for existing projects and new business as required.
Candidate Qualifications & Skills
Required
A number of years direct experience as a Creative and/or Creative Director working in an interdisciplinary context:
Creative Roles – approximately 3-7 years professional experience
Senior Creative Roles – approximately 7-12 years professional experience
Creative Director Roles – approximately 12+ years professional experience
A sharp eye for design excellence and detail
Ability to design in a wide range of styles and platforms
Demonstrable experience as a natural storyteller – you approach visual design through the lens of the narrative
Previous experience leading creative visions
Experience responding to client briefs and playing a key role in bringing ambitious design ideas to life
Desirable
Experience in more than one design context within Journey's portfolio such as media production, installation, architectural & exhibition design, CGI, fabrication and/or live performance
A network of partnerships to bring to the company – both strategic and/or creative
Application: Please share a CV and Portfolio of your experience – indicating the specific role you played in any projects cited and a cover letter outlining how your experience meets the required and desirable criteria of this listing. We will also ask you to indicate which level of seniority you'd like to be considered for as part of your application.
Location: This role is based within our London Studios. We value regular in-person collaboration because we think it leads to the best creative work however hybrid working is available around project commitments.
Contract: Contract Types & Salaries vary based on the role, with the below as a guide. Freelance rates to be discussed on a case by case basis.
Creative: £35,000-£44,000
Senior Creative: £48,000-£60,000
Creative Director: £65,000-£95,000
Intermediate Designer – Architectural & Interior Design About the Role
Role Overview
We are looking to collaborate with a new Intermediate Designer with an architectural and/or interior design training and background to bring creativity, impeccable taste, rigor and passion to our design projects from conceptual development. This is a role in our London studio working in our multidisciplinary design team and collaborating regularly with our interiors team/s in New York. You will partner with clients to conceptualise, design, manage and execute functional, and fabulous architectural interior design plans. Every day, you will apply your hospitality design experience to new design contexts, bringing new ideas to life by collaborating with your team and developing projects through all design phases.
Key Responsibilities
The essential functions include, but are not limited to the following:
Participating in client meetings and craft elaborate client presentations in InDesign
Creating, producing and managing detailed design drawings using Revit or AutoCad
Communication and cross collaboration to drive conceptual thinking on your projects
Producing 3D models, sketches and boards to support your ideas
Selecting, specifying and designing FF&E as well as architectural finishes
Candidate Qualifications & Skills
Required
Minimum of 3-5 year experience as a professional designer in a creative space
Demonstrable experience in interior design and openness to transferring this experience to new design contexts
Fluent in AutoCad 2020 and working knowledge of Revit
Proficient in Adobe Creative Suite
Experience with AI Illustration platforms such as Nano Banana & Krea
Possess the ability to model in 3D Max, Rhino, Sketchup or Revit
Desirable
Experience in strategy within ambitious design projects
Experience with narrative driven projects
Experience working with interdisciplinary design teams such as digital media, technical design and theatrical design
Contract: This is a permanent contract in our London team.
Location: This role is based within our London Studios. We value regular in-person collaboration because we think it leads to the best creative work however hybrid working is available around project commitments.Application: Please submit a CV and portfolio demonstrating your experience as an architectural and/or interior designer along with a cover letter explaining how your experience meets the required and desirable criteria of this role. Please include specific references to the role you played within any larger projects or team work cited in your portfolio. Due to the clear design experience required for this role applications without portfolios cannot be considered.
Deadline: Friday 21st August 10am.
Interviews: Introductory calls and interviews are anticipated from 24th August. We aim to run two rounds of interview for this role with various members of our project teams, time to visit the studio and opportunity to meet more people in person.
If you have any questions about accessibility in applying for this position please highlight this in your cover letter and a member of our Talent Team will reach out for a dedicated conversation.
Journey Open Call Journey Open Call
As our portfolio of multidimensional experience design projects continues to grow globally, we're always looking to build our network, connect, and collaborate with new collaborators across our studios. Both those working freelance and looking for employment contracts.If you're interested in multidimensional design & storytelling, we'd love to hear from you.
Particularly those who work within the following disciplines:
Creatives
Art Directors
3D Artists
UX/UI Designers
Filmmakers/Directors
Producers
Experience Design Strategists
Copywriters
Creative Technologists
Technical Designers
Spatial Designers
Interior Designers
Lighting Designers
Architects
Immersive Designers and Storytellers
How to connect:
Fill out the following application, and be sure to indicate the types of roles you're interested in and if you're open to freelance, permanent, or both.
What happens next?
Our Talent Team will include your details in our ever-growing network. Although we aim to respond to each person, regrettably we can't always do this due to the volume we receive. Our Talent team will be in touch to begin a conversations if a project opportunity or role arises.
Senior Design Manager
Key Responsibilities
Lead and manage the full design lifecycle—from creative concept through detailed design and production handover.
Oversee multidisciplinary design teams (concept artists, CAD technicians, 3D modelers, engineers, scenic designers).
Translate creative briefs into actionable design strategies, ensuring alignment with project scope, budgets, and timelines.
Review and approve drawings, 3D models, material specifications, storyboards, and technical documentation.
Collaborate closely with project managers, engineers, and fabrication teams to ensure design intent is technically feasible and production-ready.
Manage client communication for all design-related matters, including presentations, revisions, and technical clarifications.
Coordinate design schedules, resource allocation, design workflows, and version control.
Ensure compliance with safety guidelines, engineering constraints, and buildability requirements.
Support procurement teams with technical spec sheets, material lists, and vendor coordination.
Provide creative direction and mentorship to the design department.
Technical & Professional Requirements
Bachelor’s or Master’s degree in Industrial Design, Architecture, Engineering, Scenic Design, or a related field.
5+ years of experience in design management within themed entertainment, creative fabrication, attractions, events, or similar industries.
Strong proficiency with design and visualization software: AutoCAD, SolidWorks, Rhino, SketchUp, Revit, Adobe Creative Suite, and relevant 3D rendering tools.
Demonstrated experience interpreting engineering drawings and integrating mechanical, structural, and electrical requirements into design.
Understanding of fabrication methods including carpentry, metalwork, scenic painting, props, animatronics, and interactive technologies.
Exceptional ability to convert creative vision into practical and manufacturable design solutions.
Strong leadership, team management, and stakeholder communication skills.
Ability to manage multiple projects simultaneously under fast-paced timelines.
Strong attention to detail and problem-solving ability.
Contract Type: Full-time FTC contract
Location : Birmingham
Ideal start date: 15 August 2026 (flexibility available for the right candidate)
Group Finance Manager About the Role
We are seeking a highly skilled Group Finance Manager to join and support our expanding Finance function. Reporting directly to the Financial Controller, you will take full ownership of the management accounts process, deliver accurate and insightful financial reporting, and provide critical support to our leadership teams.
This is a senior, hands-on position ideally suited to a proactive professional with strong analytical capabilities and exceptional organizational skills. You should thrive in dynamic, fast-paced, project-based environments. The role is offered as hybrid working.
Key Responsibilities
Close Process Coordination: Act as the central point of coordination during the month-end close; perform bespoke reviews and analyses to maintain accuracy across all group entities.
Tax & Compliance: Manage corporate tax provisions, stay abreast of legislative changes, and coordinate with HMRC and external advisors to protect financial reporting integrity.
Intercompany Accounting: Ensure accurate intercompany accounting by maintaining clean records and resolving reconciliation differences across all group entities monthly.
Payroll Oversight: Review payroll reports and journals for accuracy; serve as the primary liaison for outsourced payroll and HR to resolve discrepancies.
Intangible Assets: Oversee intangible asset accounting, including the review of additions, disposals, and amortization, ensuring all capitalized costs are properly justified.
Financial Reporting: Prepare insightful variance analyses and produce clear monthly performance commentary for leadership, highlighting key drivers, risks, and opportunities.
Systems Optimization: Support the implementation and optimization of NetSuite and other financial tools to ensure systems align with group reporting needs.
Audit Management: Facilitate a timely and well-controlled audit cycle by providing accurate schedules and analytical support to external and tax auditors.
Ad Hoc Projects: Support group-wide initiatives and finance projects with high-level analytical input and hands-on execution.
Minimum Qualifications
Required
Professional Qualification: ACA, ACCA, CIMA, or equivalent.
Experience: 5+ years of relevant post-qualification experience.
Technical Knowledge: Strong understanding of IFRS and UK GAAP.
Industry Experience: Proven experience within a project-based business (Essential).
Analytical Skills: Advanced proficiency in Excel and Google Sheets with strong analytical capability.
Environment: Comfortable working in fast-paced, dynamic, and evolving environments.
Soft Skills: A proactive self-starter who is highly organized and enjoys collaborative teamwork.
Software: Proficiency with Microsoft Office and Google Suite.
Desirable
Experience with US GAAP.
ERP Implementation: Experience implementing or optimizing ERP systems (specifically NetSuite).
Creative Industries: Experience in VFX, Film, TV, gaming, animation, or other creative/project-led sectors.
Contract: Permanent, Full Time
Location: London, Hybrid working
Quality Assurance (QA) / Quality Control (QC) Engineer
The QA/QC Engineer plays a key role in ensuring the quality, compliance, and integrity of themed entertainment and construction projects. You'll oversee quality assurance and quality control activities throughout the project lifecycle, ensuring that materials, workmanship, and processes meet company standards, client requirements, and relevant industry regulations.
Working closely with Project Managers, Technical Engineers, Site Teams, Contractors, and Consultants, you'll support the delivery of high-quality projects by implementing effective quality management systems, conducting inspections and audits, and driving continuous improvement across project delivery.
Key Responsibilities
The essential functions include, but are not limited to, the following:
Quality Assurance & Quality Control
Develop, implement, and maintain QA/QC procedures and inspection processes across projects.
Ensure all work complies with project specifications, quality standards, and regulatory requirements.
Manage project QA/QC documentation, including inspection requests, certificates, calibration records, test results, and non-conformance reports.
Monitor quality performance and recommend corrective and preventative actions where required.
Inspections & Compliance
Plan and oversee inspection and testing activities throughout project delivery.
Review the quality of materials and workmanship to ensure compliance with project specifications.
Coordinate inspections with Consultants, Site Teams, and Technical Engineers.
Support compliance with company quality manuals, industry standards, and health and safety requirements.
Project Support
Develop method statements, inspection and test plans (ITPs), risk assessments, and quality checklists.
Liaise with Technical Engineers regarding material submittals and project documentation.
Work collaboratively with Project Managers, Contractors, and Suppliers to maintain quality standards across all project phases.
Auditing & Continuous Improvement
Conduct internal quality audits and monitor compliance with established quality management systems.
Analyse quality performance data and identify opportunities for process improvement.
Promote best practice in quality assurance throughout the organisation.
Support the implementation and continuous improvement of integrated management systems where applicable.
Documentation & Reporting
Maintain accurate project quality records and documentation.
Prepare quality reports and communicate findings to project stakeholders.
Ensure all quality documentation is complete, accurate, and maintained throughout the project lifecycle.
Candidate Qualifications & Skills
Required
Bachelor's degree in civil engineering, Construction Management, or a related engineering discipline.
Experience in a QA/QC or quality engineering role within the construction or engineering industry.
Good understanding of quality assurance principles, inspection processes, and quality management systems.
Experience preparing QA/QC documentation, inspection records, and quality reports.
Strong attention to detail and excellent organisational skills.
Ability to communicate effectively with multidisciplinary teams, contractors, and clients.
Proficiency in Microsoft Office.
Desirable
Experience within the themed entertainment, visitor attractions, or experiential construction industry.
ISO Quality Management Systems training or certification.
Experience carrying out quality audits and inspections.
Knowledge of Integrated Management Systems (IMS).
Experience preparing Inspection & Test Plans (ITPs), method statements, and risk assessments.
Contract: Permanent, Full Time
Technical Writer – Freelance ROLE SUMMARYWe are looking for a specialized Technical Writer to enhance our digital ecosystem documentation in a part-time freelance capacity. The ideal candidate will connect complex asset pipelines with user experience, translating intricate processes—such as 3D rendering pipelines, metadata schemas, API integrations, and secure portal access—into clear, actionable documentation for developers, creative teams, and external stakeholders.
KEY RESPONSIBILITIESThe essential functions include, but are not limited to:• Produce functional specifications from discovery and implementation artifacts.• Create and maintain developer documentation, including REST APIs and integration guides.• Write user-focused documentation, tutorials, FAQs, and knowledge base content.• Document complex workflows related to 3D digital asset ingestion, version control, metadata tagging, taxonomy, and rendering pipelines (e.g., USD, glTF, OBJ formats).• Create clear administrative and end-user documentation detailing portal configuration, single sign-on (SSO), role-based access control (RBAC), and asset sharing protocols.• Collaborate with developers, product managers, designers, QA engineers, 3D technical artists, and business stakeholders to gather and validate information.• Maintain documentation using Markdown (e.g., within Obsidian) following documentation-as-code practices.• Create diagrams, workflow maps, wireframe annotations, and process documentation.• Establish documentation standards, templates, and review processes as needed.
CANDIDATE SPECIFICATIONS• 3+ years of technical writing experience in Digital Asset Management (DAM) systems, complex web applications, or SaaS platforms.• Strong understanding of 3D digital asset lifecycles, file formats (glTF, USD, FBX, OBJ), metadata management, and creative workflows (e.g., Maya, Blender, Unreal Engine, CAD).• Experience documenting digital portals, user onboarding, permission tiers (RBAC), and SSO.• Proficiency with modern Docs-as-Code workflows (Markdown, Git/GitHub) or headless CMS platforms (ReadMe, GitBook, Confluence).• Strong understanding of REST APIs, JSON, authentication, and web technologies.• Excellent written communication skills, with the ability to tailor content for both technical and non-technical audiences.• Ability to independently interview stakeholders and synthesize information from multiple sources.• Bachelor's degree in English, Computer Science, Visual Effects & 3D Animation, Information Architecture, or equivalent practical experience.
Desirable• Familiarity with Obsidian and static site generators such as MkDocs.• Knowledge of Mermaid or similar diagramming tools.• Experience with documentation automation, CI/CD, and AI-assisted authoring.• Understanding of accessibility, UX writing, and content strategy.• Knowledge of game production or the Unreal Engine pipeline.
If none of these roles feel right for you at the moment, submit your details to the open call for future roles and freelance opportunities.
Journey aims to maintain an environment that is equitable, comfortable, safe and productive where people across all identities, characteristics and lived experiences feel they belong and are included in our project environments and studio workplace.
We ask our teams are professional, respectful, courteous, and mindful of others, our differences, our intersectionality and that everyone accommodates the access needs a person outlines in order to do their role well. Intersectionality in this context being the combination of characteristics that makes up each of our unique identities.
We welcome individual access riders from employees and freelancers at any time.
Flexible PTO
The Company doesn’t limit the amount of PTO employees can take. In other places it is called Unlimited PTO.
Industry Research, Skills and Wellness Fund
We’re invested in our employees’ professional growth. We want to equip our employees with the tools to learn in-demand, innovative skills to offer our clients next-generation subject matter expertise.
Bonus Opportunities
We offer employees the opportunity to earn additional money through various bonus programs through activities that help contribute to our success like Employee Referral Bonus and Project Referral Bonus.
Charitable Match Program
Journey wants to support employees making an impact with causes that are important to them. Because of this Journey offers a financial charitable match for employees who have made contributions to organizations they support financially.
Employee Resource Groups
Employee Resource Groups are voluntary, employee-led groups whose aim is to foster a diverse, inclusive workplace. Employee resource groups (ERGs) create a safe space for employees to network and brainstorm ways to make their organizations more inclusive.
